Antsguard products have a one-year warranty, effective from the date of shipment. Antsguard guarantees that all new machines sold will not be damaged by the manufacturer’s workmanship, parts and materials.
The special statement, the following circumstances will not be processed for return
1. Any product not sold by Antsguard
2. Any product that has quality problems due to improper use or storage by the customer
3.The use of Antsguard products caused by misuse or incorrect use will not be returned. In order to avoid this kind of situation, please use strictly in accordance with Antsguard's product instructions.
1. If the product has no quality problem, it will not be returned. If the product has a quality problem, please provide a picture of the product (warm reminder: clearly show the situation of all products in photo, and contact our after-sales department for relevant processing).
2. Antsguard shall not be liable for any damage or loss caused by the freight company or other circumstances beyond our control. All claims for lost or damaged goods must be notified to Antsguard within 24 hours after delivery.
3. If it is determined that the item/component is damaged due to lack of maintenance, cleaning and/or misuse/abuse, the customer will be responsible for the cost of replacing the item/component and all related transportation costs.
(This limited warranty does not apply to natural disasters; normal wear and tear; product failure due to lack of maintenance or cleaning; damage due to accidents, negligence, insufficient or insufficient dust collection; and/or repairs performed by others Or misuse/abuse or damage caused by modification.)
4. Products must be returned within 30 days of the delivery date. Unapproved returns will be subject to a 30% purchase fee plus round-trip shipping.
5. Please keep all packing materials to repack the parts/accessories/machines to be replaced. If the item is a small item, the return label will be affixed to your packaging. Don’t throw it away.
If you have any needs, welcome to contact us:
Mob: + 86 18066633292
E-mail: [email protected]
Add: No. 6, Shenjiazhai Industrial Park, Sanqiao Street, Fengdong New City, Xi'an, Shaanxi, China